I don’t understand how Nike gets things wrong again and again with their Nike+ site. Shouldn’t they get their best people on the job of making sure the site and apps works properly?
I received my Nike Women’s Half Marathon registration confirmation today (YEAH!). In the email (sent to me directly by the way – this becomes the point of irritation…), Nike advertises their new training and update app for this event. Great. I want in! To get to the training app that may or may not share updates on the event as well, I am asked to sign in with my Nike+ login details. Seems easy, right?? Especially since I have been a Nike+ member for several years.
Apparently, my Nike+ credentials are not matching my registration. Nike peeps, here is a hint: you sent me an email with the race registration and guess what? That’s the same email that is linked to my Nike+ account. What else do you want from me to log into your app???
Yes, I am frustrated, because the DENIED message tells me to go to the FAQ to find out how to link my registration with my Nike+ account. If only I could get information on the FAQ page. Absolutely nothing on the FAQ page to help.
So, here I am not able to link my Nike Women’s Half Marathon registration with my Nike+ account and with absolutely no help from Nike to resolve. Yes, frustrated once more by Nike!
NIKE FAIL! 😦